Caliente Resorts and its
subsidiary companies ("CRLLC") are committed to protecting the personal privacy
of visitors and guests using its Internet sites.
CRLLC's privacy policy aims to accomplish three basic goals:
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CRLLC
will not release personally identifiable information without consent. |
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CRLLC
will allow the user to control certain aspects of the information
voluntarily submitted. |
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CRLLC
encourages its site users to communicate privacy concerns and CRLLC will
respond to such concerns. |
Coverage
This privacy policy applies to CRLLC owned
and operated sites.
Definitions of Types of Information
Personally identifiable information is
information or other data that may specifically identify an individual user. In
order for you to access certain services and to purchase services that we offer
via the Sites, we require you to provide us with such Personal Information.
Personal Information may include: (i) Contact Data (such as your name, mailing
and e-mail addresses); (ii) Financial Data (such as your account or credit card
number); and (iii) Demographic Data (such as your zip code, age and income). If
you communicate with us by e-mail or otherwise complete online forms, surveys or
contest entries, any information provided in such communication may be collected
as Personal Information.
Traffic Data shall not be considered personally identifiable information or
Personal Information. Traffic Data is information on a user's patterns of access
and usage of the sites. We automatically track and collect the following
information when you visit our Site, including your: (i) IP address; (ii) domain
server; (iii) type of computer; and (iv) type of web browser. Traffic Data is
anonymous information that does not personally identify you but is helpful for
marketing purposes or for improving your experience on the Site. We also use
"cookies" to as a method to gain dependable and consistent Traffic Data.
"Cookies" are anonymous and do not personally identify you.
Collection and Use of Personally Identifiable Information
Registration
A user may access and utilize the vast majority of CRLLC site functionality
without transmitting any Personal Information. In order to access certain other
functionality, CRLLC may request the user provide personally identifiable
information. At no time is the user under any obligation to provide Personal
Information. If the user does not wish to access such functionality, the user
should not transmit the personally identifiable information.
During the registration process CRLLC shall require the user to complete certain
data fields. Some fields may be optional. CRLLC shall request contact
information and shall utilize such information in the following manner:
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to send
communications regarding Caliente Resorts. |
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to share
user information with specific strategic partners, if and only if
authorized to do so by the user. |
If you indicate to us that you do not want
to receive certain types of communications at the time of registration, we will
respect your wishes, and comply with your preferences. If you already are a
registered user and would like to review or change the choices you have made,
you may email us at privacy@calienteresorts.com for assistance.
Contests, Etc.
From time to time, we may run contests on our site in which we ask participants
for contact information, such as their e-mail address(es). If you participate in
contests, your contact information will be used primarily to reach you in
connection with the contests. We may also use the collected contact information
to send you information about Caliente Resorts, our services, as
well as offers tailored to your interests by our corporate partners, if you have
opted to receive these communications. You may choose to opt-out of receiving
such mailings at the time of registration for the contest, or afterwards, by
emailing us at privacy@calienteresort.com.
Sharing Personally Identifiable Information with Third Parties
We will not share your personally identifiable information unless you have given
us your consent to do so, as in a registration form. If you have previously
opted-in, but now wish to remove yourself from these mailing lists, you may send
email directly to us by emailing privacy@calienteresorts.com. We will modify your preference accordingly.
PLEASE NOTE:
In certain special cases, we may disclose your personally identifiable
information when we have reason to believe that disclosing this information is
necessary to identify, contact or bring legal action against someone who may be
causing injury to you, or otherwise injuring or interfering with CRLLC's rights,
property or operations, other CRLLC site users, or anyone else who could be
harmed by such activities. We may also disclose your personally identifiable
information when we believe the law requires it, or in response to any demand by
law enforcement authorities in connection with a criminal investigation, or
civil or administrative authorities in connection with a pending civil case,
administrative investigation or investigation conducted by CRLLC. We shall have
no obligation to inform you of our compliance with the law, including without
limitation a response to a law enforcement request or a valid subpoena.
Traffic Data
When you use our site, we collect Traffic Data, even if you have not registered
with CRLLC. We use this information to personalize your experience at all the
sites that CRLLC operates and generally to improve our services. We DO NOT share
this Traffic Data with anyone except our subsidiary companies.
Cookies - How They Are Used:
A "cookie" is a small piece of data that is sent to your browser from a web
server and stored on your computer's hard drive. Cookies do not damage your
system or impair its functioning in any way. We use cookies to help us provide
customizable services and to allow you to sign-in to our site. Cookies may also
be used by CRLLC corporate partners on co-branded Web pages, as explained below
in "third party relationships," so please be aware of this as you visit these
Web pages.
You can choose whether to accept cookies by changing the settings of your
browser. You can reset your browser to refuse all cookies, or allow your browser
to show you when a cookie is being sent. If you choose not to accept these
cookies, your experience at our site and other Web sites may be diminished and
some features will not work as intended.
Use of IP Addresses
An Internet protocol (IP) address is a set of numbers that is automatically
assigned to your computer whenever you log on to your internet service provider
or through your company's local area network (LAN) or wide area network (WAN).
Web servers - the powerful computers that provide web pages for viewing -
automatically identify your computer by the IP address assigned to it during
your session online.
CRLLC may collect IP addresses for purposes of system administration, to report
user Traffic Data to our subsidiary companies (as explained above), and to audit
the use of our site. We do not ordinarily link a user's IP address to the
Personal Information of that user, which means each user's session will be
logged, but the user remains anonymous to us. However, we can and will use IP
addresses to identify users of our site when we feel it is necessary to enforce
compliance with our site's Terms and Conditions of Use or terms of service, or
to protect our service, site, or other users.
PLEASE NOTE: Under
certain circumstances, IP addresses and/or domain names may be linked to
personally identifiable information, when said information is stored in
databases managed by Internet registrars or registries such as Network
Solutions.
Third-Party Relationships
In order to optimize your experience on our sites, CRLLC maintains relationships
with many corporate partners and service providers throughout the world. If you
have any questions about whether certain information, content or services
pertain to us, or are provided by one of our partners, please contact us at privacy@calienteresorts.com.
Whenever you provide registration information on certain Web pages or for
certain services provided in conjunction with third party partners, we want to
be clear that some data you provide is shared with partners. For instance,
certain information is shared with iContact, our provider for email marketing. You should make every
effort to read the privacy policies provided by or in association with such
third parties, and make an informed decision on your own whether or not to
continue utilizing the services based upon the privacy policies posted on these
Web pages, at your own discretion. However, we will make every effort to ensure
that you have the ability to opt-out of the sharing of such data with partners.
You may email us directly at privacy@calienteresorts.com and we will forward your
request to the appropriate company, and help you follow up to ensure that your
concerns are adequately handled.
In addition to finding these Web pages, you may find direct links on CRLLC sites
to the sites offered by third parties. Some of these sites are authorized to use
the Caliente Resorts brands and/or logos. CRLLC carefully
evaluates all parties that are authorized to use its brands and/or logos, and
believes that all such sites have adopted acceptable privacy policies. Again,
you should read these third party privacy policies, and make an informed
decision on your own as to whether or not to continue based upon these sites'
privacy practices, at your own discretion. No third-party sites are covered by
this Privacy Policy.
VERY IMPORTANT: If
you feel that a site using the CRLLC brands and/or logos has not posted an
acceptable privacy policy, or is not following the privacy policy it has posted,
please send us an email at privacy@calienteresorts.com. If appropriate, we may
forward complaints to the appropriate third parties and help you follow up to
ensure that your concerns are adequately handled. Of course, if any of these
third party companies does not have a privacy policy that is acceptable to you,
you should refrain from providing information until your concerns have been
satisfactorily addressed.
Security
CRLLC operates secure data networks protected by industry standard firewall and
password protection. CRLLC has security measures in place to attempt to protect
against the loss, misuse and alteration of your user data under our control.
While we cannot guarantee that loss, misuse or alteration to data will not
occur, we make every reasonable effort to prevent such unfortunate occurrences.
You must promptly notify us if your credit card, user name or password is lost,
stolen or used without permission. In such an event, we will cancel that credit
card number, user name or password and update our records accordingly.
Contacting Us
If you have questions about this privacy policy or the practices of this site,
please contact:
Privacy Officer
Caliente Resorts
21240 Gran Via Blvd.
Land O' Lakes, FL. 34637
You can send email to privacy@calienteresorts.com.
CRLLC reserves the right to change this Privacy Policy at any time. All changes
will be posted to this page, and we will use commercially reasonable efforts to
notify you of any significant changes to this privacy policy. However, it is
your responsibility to check this site for any such updates as you will be bound
by them should you choose to visit our sites. |
